Customer Testimonials
This dealership always goes above and beyond especially my sales man Jordan Vazquez. I can’t thank him enough for making my car buying easy as possible!
Great service and really a pleasure working with Dennis. He not only listens to my concerns but also don’t feel like there’s a vampire on the wallet either when things need to get done.
I want thank Jordan Vazquez on the wonderful experience and time who took to make the deal right for my wife and I. Also thank the wonderful young lady at the front desk . As well as the entire show room staff. Thanks again Paul and Heidi.
Very helpful in the whole process of the leasing of my new car. Very informative and helpful as well!
The sales rep Jake was super helpful and informative. Super easy to deal with and very accommodating to us as the buyers
Dennis in the service department always makes sure you’ll have a positive customer experience and does so with a smile. Thank you Dennis!
Couldn’t be happier with the service I had done at INFINITI of Nashua. Service consultant Mr. Matteau was very knowledgeable and helpful in explaining my vehicles needs. Would highly recommend.
Great service in attention to us as a customer if you need a car come and see Sabrina, she is the best
It has been a great experience every time I have came to this dealership for any service.
Service dept.associates Re always very friendly and helpful. Appointments are always on time and they make your wait comfortable with snacks and drinks. Highly recommend
Just bought a CPO 2020 QX60 from John D at INFINITI of Nashua and it was one of the better car buying experiences I’ve had. John took the time to find out what I was looking for in my next vehicle and point out the features and benefits that would be the most important to me and my family. I’ve been to several dealerships in the past few weeks and this was the first time anyone took the time to assess my needs. Thank you, John!
I usually dread the new car buying experience butJordan was great. He understood where we wanted to come in at and worked with us to get there
Great service and nicer people interaction. If there is a way know about the loaner vehicle ahead that should help.
I went in for some lights on. I ended up needing some more work done. And it was all covered under warranty. Thank you again Dennis in the service department, he goes above and beyond to make sure my vehicle is running perfect.
Been bringing my Q50 back for to INFINITI of Nashua for the past 8 years….. always great service and appreciate Kristin my service advisor.
Outstanding customer service. Professional, speedy and courteous. Exceeded my expectations. Highly recommended for all my service needs.
In for ongoing maintenance service as usual. Dennis as always took care of me. Always appreciate the quality work and the wash and vac is nice too!
I found everyone at the dealership super friendly and helpful, especially my salesman Henri. He was very attentive and answered all of my questions. As soon as I arrived Henri greeted me and made sure I didn't have to wait around for help. He answered all of my questions while we were on the test drive and was very honest when we were negotiating the price of the vehicle. I would definitely recommend Henri and the dealership to anyone looking for a new car. I also want to recognize Andrew from the internet department, he called me right away ...
Kristin is great! The entire exp was smooth. Getting the loaner is very easy, no hassle whatsoever.
Each and every time I have a scheduled service, Kristen McNeil goes above and beyond for me. She accommodates the time that I need she addresses all the questions that I asked, and all of my concerns, and she consistently keeps me updated on the status of my vehicle. Without fail, she’s top-notch!
Kristen MacNeil is a real professional. Kristen is friendly easy to talk and in the right position and asset to your dealership. I’m in the service industry and like acknowledging good customer service when it’s warranted I’ll be back.
It was great working with Henri at INFINITI of Nashua. Will recommend All my friends and family.
INFINITI of Nashua was an amazing place to purchase my new vehicle! The staff was nothing shy of professional and personable. We had a great experience with the sales and finance team.
Excellent service and fantastic personalities from beginning to end! The transition from dropping my car to a loaner was extremely easy.
Showroom Sabrina is absolutely amazing in what she does. Not only that she is amazing the WHOLE team of management truly work exceptional hard to get you the perfect deal. I love each and everyone at INFINITI of Nashua dealership. I would recommend any of my family and friends to definitely shop there first you will not be disappointed. BTW my girlfriend loves her new Q60 Red Sport.
The customer service was the best,friendly and courteous.The best so far I will recommend
Friendly and professional. I particularly enjoyed working with Kristen today who always has a smile on her face and effectively solves problems.
Great customer service and quality work. Have been here a few times and always the job done right.
Each experience I’ve had from sales to service has been great! They go out of their way to ensure that customers are happy.
The service department here is easy to work with, Eldyn kept me informed the whole time and made sure to let me know when time estimates changed based on issues uncovered. He went over every issue and explained what was wrong and how critical it was to fix it.
Outstanding, quick and thorough. The whole experience was enjoyable, and I look forward to using the service department again.
Dennis Matteau has been wonderful to us throughout all the times we have brought our cars in to be repaired. We are extremely satisfied with INFINITI repair department
We have been using this dealership for over 5 years and it has been excellent so far
Every time I come in for service they are always prepared Dennis my Service Rep is excellent to deal with. I have owned a number of luxury vehicles and the service here working with Dennis and his is the best.
Excellent experience! Great customer service! Dennis have a very good knowledge of my vehicle every time I came in for any service!
INFINITI of Nashua is the absolute best. I always have a great experience when having my vehicle serviced. Very professional and courteous team.
Took car in for service. Dennis was extremely helpful and responsive and we were very impressed
This is the best dealership I have ever worked with. Buying the car is the smallest part of the dealer relationship. The service and support is best in the business. I have never experienced the level of service anywhere else in the country. Dennis is also the service writer you want to ask for!
Excellent service! Denis is a professional worker and he is very good at his job.
As easy of a car purchase that we have ever experienced. Lea knew our specifications and delivered on everything.
Great service and friendly staff. Sabrina was full of energy. I was able to take my car home same day.
Sebrina was very helpful. She took the time to find out exactly what we were looking for. Thank you
The sales team is knowledgeable and very helpful. This is the 3rd car I have purchased from infinity. From start to finish they have been extremely helpful. Many thanks.
Jordan was excellent to work with! Knowledgeable, personable, and efficient. INFINITI is lucky to have him on their sales team, he made our entire buying process a breeze. 10/10 will use him again. Mike in finance was fast and friendly and service was speedy with my inspection! Overall a great experience!
I took my dads car in for him and got there before they opened and they still let me in and Dennis took great care of me like he always does my father
Dennis and Victor in service have always been exceptional. Bought my G37X from here 10 years ago.
Staff is a pleasure to work with. Very knowledgeable and concerned about my issues. I am greeted by Dennis as soon as I arrive. We review the service to be performed and my service work is completed correctly and in a timely manner. Would highly recommend.
Dennis Matteau and the rest of the service department does a great job. They are the reason I have stayed in the INFINITI products.
Extremely courteous Highly recommend them for any service you need. Very detailed information on what you need done.
Dennis in the service department was a pleasure to work with. Kept us up to date on the progress throughout the day. Would definitely recommend!
Dennis in the service department was excellent. He was very informative and even measured the tire tread depth in front of me for all tires to show what they were seeing. He even provided several options that I could select from. Told me about the buy 3 get 1 for $1 tire deal but also said it was up to me if I wanted to replace more than 2 tires. He was very transparent and a pleasure to work with.
I have purchased my QX30 here. Staff is very friendly, professional, and I always feel well taken care of. Eldyn in the service dept. was super in my last visit, offered great support and comfort while I was stressed about rodent damage my vehicle had undergone. I don't want to be back for repairs if I can avoid it, but if I do I know I will feel I'm in good hands.
I am servicing my car in this dealership for more than 15 years. Always great service, always full explanation of all charges. Car is always ready on time,
Service was amazing! Kristin did an excellent job with service. I will definitely come back again
They have been extremely helpful. Kristin is wonderful, helpful and so nice. They were able to take my car within 3 days of calling for an appointment.
Pleasant, friendly and comfortable atmosphere. I regularly work with the same service writer (Dennis) and hes always been top notch.
Everyone was friendly and helpful especially John. His efforts were above and beyond by going to our house 30 miles away to help clear out our trade in. Even our dog liked him
I have been using INFINITI of Nashua to service my last 7+ cars I bought from them. That whole time I’ve worked with Dennis with great success. He is focused on the customer and making our experience great. Thank you Dennis for the great and prompt service.
Dennis Matteau has been absolutely wonderful to work with for both of our cars the past few years
An excellent, full service dealership. Professional in every respect, from the mechanics and service representatives (special recognition to Dennis Matteau) to sales and reception. I always receive top notch service here.
Dennis in service was great to work with. Knowledgeable, friendly, professional. I highly recommend their service dept . Repairs were done in a timely manner as well
Sabrina made the car buying process seamless and fun. This was the best experience I ever had purchasing a vehicle.
I have been servicing my vehicles at INFINITI of Nashua since 2006 and have ben working with Dennis and staff for about half of these years. I can't say enough about this team. Always top notch, personal, knowledgeable, and professional. Keep up the great work!
Service is excellent and Dennis was great in getting my car back asap. Highly recommend Dennis and INFINITI of Nashua
I trust device in infinite of Nashua because I trusted the work performed by Dennis. He is the reason I continue to bring my car in. He is the reason I feel comfortable and trusted him to take care of all the needs for both of my QX70 and QX50.
Love bringing my car in for service. They take care of my car as if is their own personal vehicle
Great Dealer coverage I feel on certified vehicles and overall well pleasant staff that is there to help assist and work with
Great customer service when it comes to Servicing and Maintenance. The service advisors are in constant communication with status updates.
customer service was outstanding.i loved the fact that the advisor explained in detail what they were going to do with my car. I also left sooner than I expected
Excellent service as always! A special shout out to Dennis, who is an amazing service representative!
Nice job. Quick, polite, knowledgeable.there is no need to have a minimum of 15 words
Eldyn has always been great to work with. He always answers all my questions and takes care of me and my car every time it needs service!
When I go to INFINITI of Nashua, I am greeted with a smile from all the Staff members. Dennis, in service, is very caring and knowledgeable. The waiting area is beautiful and relaxing. You can see cars coming in and leaving. Everyone here seems to love cars. They are always so positive. I believe that they all just love cars.
I've owned INFINITI cars for over 20 years and have been dealing with their service dept exclusively. Top-notch service every single time.
Dennis M is a great guy. Honest, and upfront about what my car needs. I highly recommend him.
Great people and great service! Prompt, trustworthy and friendly service every single time. Thank you
Kristin was awesome! I needed snow tires in a hurry with the first major storm a few weeks ago. She recommended a great tire (Michellin Ice-X). She was able to squeeze me in the same day, and I was good to go for the storm. The tires are amazing. Thanks Kristin and INFINITI of Nashua!
I purchased my vehicle from them with no issues and my service advisor Kristen has been the best providing top notch care for me and my vehicle. Highly recommended!
INFINITI of Nashua Service has been and continues to be outstanding. Simple service this time and every detail was covered and followed up with perfection! Dennis Matteau is hands down the best service consultant! His communication, attention to details, follow-up, and customer service skills is second to none! Thank you Dennis and team!
Awesome service. Quick and easy repairs too! Kristin went above and beyond to make my experience as good as it could be. She even stayed late so I could pick up my car when it worked for me.
Kristen and the team were excellent right from the start. She was able to get me in for an oil change the day that I called. I live an hour away but was going to be in the area. While I was there Kristen said she could have them check my check engine light. She kept me up-to-date on the progress. I ended up getting a loaner because it was gonna take longer than anticipated. She kept me up-to-date with phone calls and text and made everything very easy for me. They are a hour away but I found the ...
Great service team. I went in for my appointment, service valet greater me and walked me to the advisor. Kristen took care of my car and checked on what was covered by warranty, set up my rental and maintained contact through out. Picked up my car 2 days after.
The service crew was friendly, courteous and went above and beyond for me at my appointment. A+ service!
Went in to have my car looked at, been hearing a squeak that sounded like it might’ve been a belt. They couldn’t tell if it was the belt for sure so they replaced it anyway which was great especially for still being covered under warranty. Waiting area is always nice and overall i was in and out in under 2 hours. Amazing!
Today 10/22 I visited INFINITI of Nashua Great customer service very polite and understandable !! Thank you Kristin MacNeil!!!!!
Working with Randy & Henri was outstanding. Very satisfied with our 5th INFINITI purchase! Will come back in a few years to purchase another
Thank you to everyone at INFINITI and to Kristin for always helping me with any of my car needs! I have always received excellent service, 10/10 would recommend!
Thank you Dennis! I’m looking forward to getting a new car very very soon.
Dennis has been very personable prompt to respond with updates on my work. He has provided me a first rate service experience.
Dennis is the best service consultant in the industry. I’m always impressed with his performance
Kristen was very nice! She helped me get my starter in my car .. it was a last minute thing and she hooked me up
Kristin is an AMAZING service writer. She is KNOWLEDGEABLE, PATIENT, & UNDERSTANDING. I honestly take my vehicle here because of her professionalism.
The level of professionalism provided by all staff at INFINITI of Nashua is top-notch and should be the gold standard for all other dealerships to strive to achieve.
Kristin MacNeil was very professional and assisted with additional questions outside of the standard service appointment
Kristin is top notch! A++. She is extremely knowledgeable, punctual, courteous and professional. If the website allowed me to rate her 10 stars, I would do so without hesitation!
Everyone was helpful and made feel important. The place was cleaned and the people were informative.
Dennis and Mike are awesome! They provide excellent customer service and workmanship. Go see them - you will not be disappointed!
Love going at Nashau dealership very friendly and great service very informed and Dennis Matteau was great to help